Returns & Exchanges
At Purvival, we want you to feel confident in every piece you wear; if you are not completely satisfied, we offer a seamless 30-day return policy for all unworn apparel. Our goal is to ensure your wardrobe reflects your style perfectly, providing hassle-free exchanges or full refunds on eligible items.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the original garments with all tags attached into the shipping mailer, ensuring the package is securely sealed to prevent damage.
Attach the Label
Download and print your prepaid shipping label from your email, then affix it clearly to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; we will process your refund within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing